SoulR Powered SoulMates

Southern California Solutions Specialists
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Frequently Asked Questions



1. What methods of payment do you accept?

Answer: PayPal, money orders, checks (must clear before we ship) and credit cards.

2. How long will it take for my order to ship?


Answer: Most orders will ship within 24 hours. If we, for some reason, can’t ship within 24 hours you will be contacted and given the ship date and the option to change your order.

3. Are you an Authorized Dealer for all the products listed on your website?


Answer: Yes we are factory authorized and trained Dealers for all products listed on our website and as such can assist with any questions or problems you may encounter. We’re here to help.

4. How do I order a Product?


Answer: Presently, please call or email us at:


      Charlene: (714) 512-7179 or
solrpowrd46@yahoo.com

Todd: (714) 801-1172 or
todd-palmq@sbcglobal.net



5. If I am not happy with the item can I return it?

Answer: You may return any item within 30 days for a refund of the purchase price minus shipping, with no questions asked. Item must be in original condition with original accessories and packaging. After the initial 30 day period contact us for instructions as each of our Manufacturers has specific conditions for return after that period. We want you to be happy!